PRIVACY & POLICY - Jalanta Stays
1. Information You Provide
We collect personal details such as your full name, contact number, email address, physical address, identification proof, and bank/payment details during booking or inquiries.
2. Automatic Data Collection
When you use our website or app, we may automatically collect data including your IP address, browser type, device information, and access times.
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience, monitor usage patterns, and analyze site performance. You can manage cookie settings through your browser.
1. Booking and Service Fulfillment
Your data is primarily used to process bookings, provide customer service, and enable secure check-in/check-out procedures.
2. Communication
We may use your information to send booking confirmations, service updates, promotional offers, or feedback requests via email, SMS, or WhatsApp.
3. Third-Party Disclosures
We may share your information with trusted service providers (payment gateways, cleaning services, support teams) for operational needs. All third parties are contractually obligated to protect your data.
1. Data Security
We implement strong encryption, firewalls, access controls, and monitoring to protect your data from unauthorized access or misuse.
2. Data Retention
We retain your information for as long as needed to fulfill the purposes outlined in this policy or as required by law.
3. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.